Simple, Transparent Pricing
Choose the perfect plan for your business
Start with a 14-day free trial. No credit card required. Scale as you grow.
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14 DAYS FREE TRIAL
RECOMMENDED
Trial Plan
Try selected features with our 14-day trial
BD
0
/per month
BD0/per month (Annually)
Usage Limits
Inboxes
1
Conversations per month
500
AI Responses per month
N/A
AI Knowledge Base Docs
N/A
Overage
Conversations
Included in plan
AI Responses
Not included
POPULAR
Startup Plan
Perfect for growing teams
BD
25
/per month
BD23/per month (Annually)
Usage Limits
Inboxes
5
Conversations per month
2,000
AI Responses per month
1,000
AI Knowledge Base Docs
10
Overage
Conversations
BD0.26/conv.
AI Responses
BD0.26/resp.
NEW
Business Plan
Advanced features for established businesses
BD
50
/per month
BD46/per month (Annually)
Usage Limits
Inboxes
10
Conversations per month
5,000
AI Responses per month
3,000
AI Knowledge Base Docs
50
Overage
Conversations
BD0.25/conv.
AI Responses
BD0.25/resp.
BEST VALUE
Enterprise Plan
Premium enterprise solution
BD
100
/per month
BD92/per month (Annually)
Usage Limits
Inboxes
20
Conversations per month
10,000
AI Responses per month
10,000
AI Knowledge Base Docs
100
Overage
Conversations
BD0.25/conv.
AI Responses
BD0.25/resp.
Scroll horizontally to view all plans
Features
Trial Plan
Try selected features with our 14-day trial
Startup Plan
Perfect for growing teams
Business Plan
Advanced features for established businesses
Enterprise Plan
Premium enterprise solution
Communication
Inbound Emails
Handle incoming emails as conversations
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Inbox Management
Manage conversation inboxes and routing
Canned Responses
Pre-written responses for quick replies
Analytics & Reporting
Reports
Analytics and reporting dashboard
Help Center
Help Center
Allow agents to create help center articles and publish them in a portal.
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UI Experience
Disable Branding
Remove CXCoast branding from customer-facing widgets
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Communication Channels
Email Channel
Email communication channel for customer support
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Facebook Channel
Facebook Messenger integration for customer conversations
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Website Channel
Live chat widget for websites
Instagram Channel
Instagram Direct Messages integration
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Voice Channel
Voice call support channel
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WhatsApp Channel
WhatsApp integration for customer conversations
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SMS Channel
SMS/Twilio integration for customer conversations
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Telegram Channel
Telegram integration for customer conversations
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Line Channel
Line messaging integration for customer conversations
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API Channel
Custom API channel for custom integrations
Integrations
Integrations
Connect with third-party tools and services
Enterprise
Audit Logs
Track and trace account activities with ease with detailed audit logs.
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SLA
Service level agreement management
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Custom Roles
Create custom roles with specific permissions
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Customer Management
Labels
Organize conversations with custom labels
Custom Attributes
Add custom fields to contacts and conversations
CRM
Customer relationship management features
Automation ai
Agent Bots
Automated bots to assist agents with responses
Macros
Automate repetitive tasks with macros
Automations
Create automated workflows for common tasks
Rafeeq
AI copilot for customer support
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Team collaboration
Agent Management
Manage agent accounts and permissions
Team Management
Organize agents into teams for better collaboration
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Campaigns
Campaigns
Proactive messaging campaigns to visitors
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Usage Limits
Inboxes
1
5
10
20
Conversations/Month
500
2,000
5,000
10,000
AI Responses/Month
—
1,000
3,000
10,000
AI Knowledge Base Docs
—
10
50
100
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Join thousands of businesses already using CXCoast to deliver exceptional customer experiences.